IT-Support Specialist (all genders)
Munich, Berlin
Full-time
Permanent employee
About Us
STARK Defense is a young, fast-growing defense-tech company operating in one of the most sensitive and security-critical industries. With our cutting-edge systems and technology, we support national and European defense capabilities. In this highly regulated environment, a reliable, secure, and high-performing IT infrastructure is critical to our daily operations.
Your mission
We are looking for a hands-on IT Support Specialist (all genders)who ensures smooth day-to-day IT operations across the company. You will be the first point of contact for all IT-related issues and play a key role in maintaining a stable, secure, and scalable IT environment.
In this role, you will work closely with Corporate IT and Information Security to support users, maintain systems, and ensure that all IT services run efficiently in a fast-paced start-up environment.
Responsibilities
Provide 1st and 2nd level IT support for internal users (hardware, software, network issues)
Set up, configure, and maintain end-user devices (laptops, mobile devices, peripherals)
Manage user accounts, access rights, and onboarding/offboarding processes
Support and troubleshoot Microsoft 365, collaboration tools, and business applications
Monitor IT systems and proactively resolve issues to ensure high availability
Assist in maintaining IT infrastructure (networks, servers, cloud environments)
Document IT processes, systems, and support procedures
Collaborate with IT Security to ensure compliance with internal security policies
Support basic IT security measures (e.g., endpoint protection, patch management)
Coordinate with external service providers and vendors when required
Qualifications
Completed training or degree in IT (e.g., Fachinformatiker Systemintegration) or comparable qualification
Several years of experience in IT support, helpdesk, or IT operations
Strong hands-on experience with Windows, Microsoft 365, and common IT systems
Basic understanding of networks, cloud services, and IT infrastructure
Structured, solution-oriented working style with a strong service mindset
Ability to work independently in a fast-paced environment
High reliability, discretion, and sense of responsibility
Fluency in German and good English skills
German or EU citizenship required (security-related environment)
WHAT WE OFFER
The opportunity to build and shape IT operations in a fast-growing defense-tech company
A dynamic and entrepreneurial environment with short decision-making paths
Direct contribution to a mission-critical and high-impact industry
Competitive compensation package
Hybrid work model with presence days in Berlin or Munich
About us
LEGAL DISCLAIMER
We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law. Due to the nature of our work in the defense sector, candidates must be eligible to obtain and maintain the appropriate security clearance required for the position.
We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law. Due to the nature of our work in the defense sector, candidates must be eligible to obtain and maintain the appropriate security clearance required for the position.